Refund policy

Return & Refund Policy – Amirah Hub

At Amirah Hub, we strive to provide high-quality products and a smooth shopping experience. If you are not fully satisfied with your purchase, please review our return and refund policy below.

1. Return Eligibility
You may request a return within 7 days of receiving your order. To be eligible for a return:

  • The item must be unused, in its original condition, and in original packaging.

  • Proof of purchase (order confirmation or receipt) is required.

  • Items damaged due to misuse, improper handling, or normal wear and tear are not eligible.

2. Non-Returnable Items
The following items cannot be returned or refunded:

  • Personal care products (for hygiene reasons)

  • Sale or discounted items

  • Customized or special-order products

3. Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 48 hours of delivery with clear photos or videos as proof. We will arrange a replacement or refund after verification.

4. Refund Process
Once your return is received and inspected:

  • Approved refunds will be processed within 5–7 business days.

  • Refunds will be issued via the original payment method or as store credit (if applicable).

  • Shipping charges are non-refundable unless the return is due to our error.

5. Exchange Policy
We offer exchanges only for defective or damaged items. If you need an exchange, please contact our support team.

6. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • We recommend using a trackable shipping service.

7. Contact Information
For any return or refund inquiries, please contact us:
📧 Email: amirahhubinfo@gmail.com
📞 Phone/WhatsApp: +92 317 4120995

By placing an order with Amirah Hub, you agree to this Return & Refund Policy.